Return and Cancellation Policy
We at Swag Swami do everything in our ability to deliver a top-quality product to you. However, in the unlikely scenario that you are not satisfied with the product for any reason, you can send us a mail at email@example.com or WhatsApp us at +91-6384 123 124.
What is Swag Swami’s Return Policy?
No Questions Asked Full Refund on Returns
If you are unsatisfied with the Swag Swami product(s) that you have received for any reason, you can send it to us using any standard courier service (DTDC, Professional, etc.)or registered post within 15 days of delivery. Once we receive the returned product, we will issue you a full refund equal to the value of the returned product + Rs. 50 to cover for the cost of the courier/registered post used to send the product(s) back. The refund will be processed and the amount will be transferred to your bank account within 7 days of us receiving the returned product.
Before returning, please mail us at firstname.lastname@example.org or WhatsApp us at +91-6384 123 124, so that we can process your return request and provide you with the return address.
Note: Items will have to be returned in original or good quality packaging within 15 days of delivery.
How Can I Send the Product Back?
You can send the product(s) back using any cost-effective courier service or via registered post. Some courier service providers may offer door pickup service.
Can You Arrange For Door Pickup?
No. Unfortunately, we do not offer this service at the moment.
Will I Have to Pay Courier Charges When Returning The Product(s)?
Yes. Please do pay the courier charges when returning the product(s) back to us. We will reimburse you Rs. 50 to cover this return courier charge once we receive the product(s) and have verified them.
What is Swag Swami’s Cancellation Policy?
Requests received later than 3 business days after order placement will be treated as Order Return and the Return Policy stated above will apply.
Any Other Queries Regarding Your Orders?
Feel free to reach out to us at email@example.com or WhatsApp us at +91-6384 123 124 if you have any queries regarding your order, product(s) received, or our return policy.